Store Terms

Regulations of the NS POLAND Website and Online Store

§ 1. General Provisions

1. These Regulations define the general terms, rules, and methods of providing electronic services and selling Digital Products through the website nspoland.com (hereinafter referred to as: "the Website" or "the Store").

2. The owner and administrator of the Website is Daniel Bąkowski, conducting business under the name "Daniel Bąkowski, NS POLAND" with its registered office at: Racice 18A, 88-150 Kruszwica, NIP: 5562812993, hereinafter referred to as "the Service Provider" or "the Seller".

3. Contact with the Seller takes place via email at: office@nspoland.com.

4. Before commencing use of the Website and the Store, every User is obliged to read these Regulations. Acceptance of the Regulations is voluntary but necessary to create an Account and place an Order.

§ 2. Definitions

The terms used in these Regulations mean:

1. Regulations – this document, permanently available on the Website, defining the rules for concluding agreements.

2. Website / Store – the online platform available at https://www.nspoland.com.

3. Client / Service Recipient – a natural person, legal person, or organizational unit without legal personality, using the functionalities of the Website or performing legal actions with the Seller.

4. Consumer – a natural person performing a legal action with the Seller (including purchases) not directly related to their business or professional activity.

5. Account – an individual and free Client profile on the Website, secured by a login and password, collecting Client data and order history, necessary for downloading purchased Digital Products.

6. Digital Product – digital content not recorded on a tangible medium, made available and delivered in the form of electronic data (e.g., code snippets, templates, e-books, ready-to-download applications).

7. IT Service – a service performed by the Service Provider for the Client based on separate arrangements and valuation (e.g., analyses, creation of web and mobile applications, cybersecurity audits, consultations, website creation).

§ 3. Technical Requirements and Infrastructure

1. Use of the Website requires meeting the following minimum technical requirements:

a) a device with Internet access,

b) an updated web browser with JavaScript and cookie support,

c) an active email account.

2. The Website's hosting is provided by OVH Sp. z o.o., with its registered office in Wrocław, ul. Swobodna 1, 50-088 Wrocław, NIP: 8992520556. Details regarding data processing and protection by the server provider are defined in its privacy policy: [OVH].

3. The Client is prohibited from providing unlawful content, as well as taking actions that may cause disruptions or damage to the Website's operation.

§ 4. Account Registration and Management

1. Browsing the publicly available content of the Website does not require creating an Account.

2. Account registration and maintenance in the Store are voluntary and completely free of charge.

3. However, creating an Account is required to conclude a Digital Product purchase agreement and make a payment. From the Account, the Client gains access to purchased products and their updates.

4. The Client is obliged to keep the Account password confidential. The Seller is not liable for the Client sharing login details with third parties.

5. The Client has the right to delete their Account at any time, without providing a reason. However, it should be noted that deleting the Account results in the irreversible loss of access to all order history and previously purchased Digital Products and their future updates.

§ 5. Rules for Selling Digital Products and IT Services

1. The prices of Digital Products presented in the Store are total prices given in a specified currency.

2. The Store exclusively sells intangible digital content (Digital Products). The Store does not sell physical goods requiring courier, postal, or parcel locker delivery.

3. Orders for Digital Products are processed using the Store's automated system (24/7).

4. IT Services, however, are subject to a separate, personalized valuation. Information contained on the Website regarding IT Services constitutes an invitation to negotiate for the conclusion of a separate agreement between the Client and the Seller.

§ 6. Transaction Processing and Delivery

1. To purchase a Digital Product, the Client completes the order in the virtual shopping cart and, after logging into the Account, proceeds to the payment summary.

2. Placing an order entails an obligation to pay in advance.

3. After payment authorization by the payment gateway operator, the product is automatically and immediately assigned to the Client's Account, which initiates the execution of the agreement (e.g., by making the file available for download directly from the Seller's server).

§ 7. Payments for Orders

1. The Client makes an immediate electronic payment through a designated payment operator in a secure and authorized manner.

2. The exclusive online payment operator on the Website is the Autopay S.A. platform.

3. The entity providing transaction services is Autopay S.A. with its registered office in Sopot (ul. Powstańców Warszawy 6, 81-714 Sopot), registered in the District Court Gdańsk-Północ in Gdańsk, VIII Commercial Division of the National Court Register under number 0000320590, NIP: 5851351185, with a share capital of PLN 2,205,500 (fully paid-up), being a National Payment Institution supervised by the KNF.

4. Payments are processed based on the payment service provider's regulations. The Seller does not store credit card numbers or confidential bank passwords in its databases. More details on data security are available on the operator's website: [Autopay].

§ 8. Accounting Documents

1. Operations related to the preparation of accounting documentation (receipts, VAT-exempt invoices, or VAT invoices) are carried out manually by the Seller due to the lack of system automation in this regard.

2. Accounting proofs concerning fulfilled orders (including invoices based on the provided NIP number) are sent electronically to the Client's email address within several business days from the physical posting of funds. The primary confirmation of an immediate payment remains the Client's bank statement with the operation confirmation from Autopay S.A.

§ 9. Withdrawal from the Agreement (Returns of Digital Content)

1. In accordance with Article 27 of the Act of May 30, 2014, on Consumer Rights, the Consumer has the right to withdraw from a distance contract within 14 days without giving any reason.

2. However, the statutory right to withdraw from the agreement does not apply to the Consumer in relation to contracts for the supply of digital content not recorded on a tangible medium (e.g., programs downloaded immediately after payment, electronic access), if the performance began with the Consumer's express consent before the expiry of the withdrawal period and after being informed by the Seller about the loss of the right to withdraw from the agreement.

3. By placing an order for a Digital Product and giving consent for its immediate availability before the expiry of the 14-day period, the Client acknowledges and accepts the loss of the aforementioned right to withdraw from the agreement (the right to return the purchased digital file is suspended/blocked upon commencement of download).

4. Detailed rules and specific exceptions regarding returns can be found in a separate document visible at: [Return Policy](https://www.nspoland.com/pl/polityka-zwrotow).

§ 10. Complaints and Technical Support

1. The Seller is obliged to deliver a Digital Product to the Client that is compliant with the agreement and free from errors preventing its functionality.

2. Any provision of technical support, including assistance (English: support), product installation, and implementation of personalized corrections, results from the specific offer description in the Store.

3. All complaints related to a non-functioning, damaged, or unavailable Digital Product despite payment should be submitted via email to: biuro@nspoland.com.

4. A complaint submission should contain at least: the order number, the email address associated with the Account, and a detailed and precise description of the non-compliance.

5. The Seller will respond to the received complaint within 14 days from the date of submission.

§ 11. Copyright and License Terms

1. Both the visual elements, content, and source code of the Store are protected by copyright laws belonging to the Administrator.

2. The acquisition of a Digital Product entitles the Client to use it according to its intended purpose, but only within the limits specified at the stage of license acquisition.

3. It is strictly forbidden to publicly share, redistribute, duplicate, or resell Digital Products (including source codes, templates, plugins) to third parties without obtaining separate, commercial consent from the Seller, expressed in the appropriate distribution license for the product.

§ 12. Changes to the Regulations

1. The Seller reserves the right to introduce changes to the Regulations due to legal or organizational reasons (e.g., modifications of payment providers), technological improvements of the Store itself, or the obligation to adapt regulations for the benefit of Consumers.

2. Registered Clients with an Account in the Store will be notified of all significant changes to the Regulations via email, sent to the address assigned to the Account, at least 7 days before the amended Regulations come into effect.

3. For orders for Digital Products placed and successfully paid for before the introduced modifications, only the provisions of the Regulations in the wording available and accepted during the transaction process shall apply.

§ 13. Final Provisions

1. In agreements concluded within the operation of the "NS POLAND" Website, for all matters not regulated by these Regulations, generally and commonly applicable provisions of Polish law (including the Civil Code and the relevant Act on Consumer Rights), as well as GDPR provisions (personal data protection), shall apply.

2. Disputes arising from the services rendered, which cannot be fully resolved amicably, shall be settled by the substantively and locally competent Polish common court.

3. All inquiries or ambiguities regarding the wording of the regulations should always be directed to the email address: office@nspoland.com.